Something DifferentSomething Different

Home of artwear apparel and awesome giftsHome of artwear apparel and awesome gifts

Wholesaler Distributor of The Mountain T Shirts, LazyOne Loungewear, AngelStar accessories, Tree Free greetings, Leanin' Tree gifts, Lo Scarabeo wellbeing, Paradise Music and Hayhouse publications. If you’re looking for products that have a meaning, then you’re in the right place... here we have Something Different.

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This page answers all of your most frequently asked questions.
If you have any additional questions, by all means contact us.   

Can I order via your website?

If you are trading as a business then the answer is Yes. Our website is here to make ordering easy and accessible 24 hours a day. Before you can order online you will need a web login, Click Here if you don't already have one and we'll arrange it for you.

What is your minimum order?

Our minimum order value is £100 / €150, excluding VAT and carriage charges.  If you would like advice on our best selling items to help you reach our minimum order value, please contact a member of our team who will be happy to help.


What are your carriage charges for UK and Europe?

Our carriage charges are £8.00 for orders shipping throughout the UK, or €15,00 per box for orders shipping throughout Europe.  Orders over £300 are shipped carriage free within the UK and orders over €500 benefit from a reduced carriage charge of €10.00 per box.  Any orders shipping to UPS remote areas will incur additional charges.  Orders shipping outside of Europe have carriage calculated based on the weights and dimensions of the goods ordered; please contact our team if you have any queries on our carriage rates.


Can I pay for my order online with a debit or credit card?

You can and in the most secure way ! Our site is Verisign assured using Sage Pay, the industry standard, to handle the actual payment.


When will I receive my order?

This depends on what you're ordered, how you've chosen to pay and where your goods are shipped to. Most of our products are ready for dispatch within 3 working days, but non-stock items will take longer. Once dispatched most UK orders will be delivered within 24 hours. Delivery times for the rest of Europe vary, so please enquire at the time of ordering if you're unsure.

My business is outside the UK. How can I order from you?

We have a network of European agents and distributors who will be able to handle your enquiry. Please Click Here to see a list of our working partners, and contact us directly if you don't see a distributor for your country.

Can I have a printed catalogue?

We strive to be a green company so our paper consumption is always kept to the bare minimum. We ask that you view our products online which is the only place you'll find our complete product range. However, if you really do need a printed catalogue then simply add them to your shopping basket. Click here to go to the catalog section of this website.

What is your returns procedure?

If you have items you want to return for any reason then please contact us, as we'll need to know what you're returning and the reason. We can then advise you what to do next. Please don't return any goods to us without contacting us first; we can't guarantee that you'll be refunded or credited until we've spoken to you.

Are discounts available?

Discounts are not normally applicable for most retailers, however if you're a large retailer or have a long trading history with us then please contact us to discuss your individual terms. We run regular special offers and discounts which you'll hear about first at

Can I order samples?

You can order samples of most of our products. However, some products are only available in multiple packs. In this case please contact us and we'll see if a sample is available for you at that time. Place your orders for samples in the same way as any other order.

Do you have any point of sale material?

From time to time POS materials become available and can be included with an order. Please request this at the time of ordering and we'll include it if it's available.
If you're one of our many zoos or visitor attractions then please speak to your usual agent and bespoke POS material for your gift store.

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