Something DifferentSomething Different

Wholesale of Giftware in Europe : T-Shirts/Garments by The Mountain, Liquid Blue, SkulBone & Spiral. Gifts, Cards & Art by Angel Star, Tree Free, Leanin' Tree, Paradise Music, Delamare & Charlotte Bird.



What Customers Say!

Each and every day, everyone working for and with Something Different aims to please customers. Whether it concerns quality of our pickings, the speed of delivery, getting an answer to a question or any of the other aspects of customer service, we give you our best.

On regular occasions we do get wonderful customer feedback. Some of which we have been given permission to share with you. If you have feedback or testimonial you wish to share with us we most definitely want to know. Any time !

Clothes to Nature - Online Trader.

This message was sent to Shaun & Karen in December 2009.

 

"I am emailing you today to say a big Thank You to you all for your help in dispatching our orders to our customers this past year.

 

All your staff goes beyond their call of duty and it has to be said the service is more than 100%. Please could you pass Cath's and my thanks to everyone there. It has been great this year seeing more and more delightful products appearing at Something Different, this enables us in return to offer more to our customers.

 

If you guys had not been able to offer the Drop Shipping service to us our website would not have existed after we closed the shop. I’m hoping that Cath and I can make a visit to you during 2010 as it would be great to meet those who have helped make our online business a success.

We wish everyone there and your families a very happy Christmas and may 2010 be fantastic for you all."

 
Best Wishes as always
Andy and Cath
 
www.clothes-to-nature.co.uk
 
 
 

Friendly Lion Wholesale, Cornwall.

This feedback was given to Shaun Free, co-owner of Something Different. (August 2009)

 

“We have been pleased with the sales of your products so far, we were very pleased when you offered them to us and it is our intention to improve sales further as we increase the range we currently list. Our customers have been very happy with the quality and presentation of the products and we have had repeat orders as a result of this. So thank you for supplying us.

 

It’s also worth mentioning that your team at Something Different are the most helpful and have provided us with excellent customer service, so please thank them on our behalf.”

 

Shirley & Michael, owners.

www.friendlylionwholesale.co.uk
 
 
 
 

www.TamsTreasuresOnline.co.uk

This message was sent to Shaun Free, co-owner of Something Different. (July 2009)

 

"Our business has gone from strength to strength since using Something Different and now we primarily use you for all our products.

 

I am often contacting your sales team for help and information, who have always been professional, helpful and a joy to deal with. This means I am able to offer my customers the best possible service.

 

People are very quick to point out problems and make complaints but I really wanted to take a minute just too personally say you have a winning team behind you. Our business would not be where it is now without the help of them."

 

Tami Wakeling

www.TamsTreasuresOnline.co.uk
 
 
 

Angel HQ, Radcliffe, Manchester, UK

Angel Star and Tree Free products.
 
"I have just received my first order from you this morning. I just wanted to acknowledge how much the products have really amazed me, they were well packed and are stunning items.
I am absolutely over the moon, literally and I look forward to shopping with you in the near future if this is the quality and standard to go by with the first order, then I can't possibly go wrong selling them on-line. Many thanks for all your help and support so far."
 
Amelya Glynn
Angel HQ
 
 
 

www.RadeLtd.com - Aberfoyle, UK.

Rade Ltd in Aberfoyle has been selling Mountain T-Shirts for many years and for the last few has been a customer of Something Different. During that time we have seen the company grow and improve its service to its UK Wholesale base. They have proved themselves to be second to none and have worked tirelessly to provide a high quliaty of service and support that is rarely found today. Many, many thanks and good wishes for 2009.
 
Diana Carmody- Proprietor, Rade Ltd. December 2008.
 
"Click here to view our full range of best-selling t-shirts now!"

Hospice Charity - chain of 9 shops in the South of England

The buyer for a large well established Hospice in the South of England with 9 retail shops spotted our New Pillow Packed Inspirational Stones by Angel Star at our stand during the Autumn Fair in September.

We arranged to supply a full display as a no risk trial and after a short period the buyer gave us this feedback;

 

"I put the packs out the day I received them and some sold very quickly. We sold out of fairies first as well as butterflies. I have been really pleased with the response and when I make my 2009 buying plan for the shops, I believe they will be very popular.”

Hospice Retail Buyer, October 2008

click here to send us an email to find out more about risk free pillow pack trials

WWW.MADMAXON.SK, Bratislava, Slovakia

Thank you for the quick dispatch.You are really fast and ready to help.
The Skulbone, Liquid Blue and Mountain T-shirts are beautiful and I am, as my customers, very happy with them.This  was the first time in our shop history we get Pre-orders on these T-shirts!

Really ....SOMETHING DIFFERENT!
 
Juraj Maxon, owner, October 2008

www.hemdchen24.de, Germany

There is one more thing I would like to say. I really have to compliment you about your staff. It doesn´t matter with whom I end up working with, they are always friendly, fast and very competent and not even a little bit impatient. It has been a real pleasure working with any of them and when it comes to competition in service, your company is the best by far.

Uta Plank, Owner, August 2008

Tams and Laws Nonshady Lines, Bromsgrove, United Kingdom

Thank you very much for sending order. It's great.  I think the kids will  
love them all.

Amanda, owner, July 2008

Trader John, Eastleigh, Hampshire, United Kingdom

Thanks once again for the 1st class service...........you never fail to amaze!!!!!!!!!!!

Ken, Owner, April 2008

Rainbow Healing, Horsham, West Sussex, United Kingdom

Something Different always gives a good service, has brilliant products and is always incredibly helpful.

Leslie, Owner, January 2008

Note by Something Different : thank you Leslie from Rainbow Healing for recommending our products and services to Martells of Suttons, East Grinshead, East Sussex, who have been buying from us since.

Natural Choice, Ashbourne Derbyshire, United Kingdom

Wow, Wow, Wow ! We are really pleased with our second order and our customers too! What beautiful cards, and such reasonable prices, quite amazing!
Please find another order enclosed (so soon !!)

Stever Parker, Owner, November 2007

Well Met By Moonlight, Kilburn, Derbyshire, United Kingdom

Thanks for the quick turnaround of our order. As usual, your service is the best around

Steve, Owner, November 2007

Destiny, Radlett Herts, England

The young lady who helped me take my order during Autumn Fair at the NEC, Birmingham was brilliant. She wasn't too pushy, was very pleasant, so helpful, gave excellent advice on best sellers and she was right.  She was simply delightful and the best person on any stand at the NEC by far.
 
Dana & Maria, shop owners, October 2007
 
Note from Something Different ; We are extremely pleased customers recognise the personal attention they get from us. In this case Rachel Webster surpassed customer expectations. We feel lucky to have her on our team. 

Angels of Ireland, Dublin, Ireland

We have now been selling Angelstar products for about 4 years now , we are proud to have the collection as our main product within our store. Over the years we have not had one fault other than the odd breakage, the detail and the beauty that is within the Angelstar product is second to none.
We cannot find fault with the service that is expertly provided by the staff of Something Different.
We can recommend the collection from Angel Star 100%
 
Stephen, Patricia, Kym Buckley, owners, August 2007

Trader John, Eastleigh, United Kingdom

 
These days it seems that good old fashioned customer service is a strange concept. It is such a joy to find a company/people who actually care. I can honestly say of all our suppliers we get the best service from you.......Honest!!!!!
 
Ken Livermore, Owner, August 2007

Randers Regnskoven Tropical Zoo, Denmark

T-shirt sale has been magnificent. In just about 3 weeks we have sold almost 200 t-shirts.
 
Anders Brochner, Buyer, August 2007

Tams Treasure Online, United Kingdom

We are a long standing customer of Something Different and the quality of the products is second to none. The friendly staff are always quick and eager to help and provide exceptional customer service. Most especially I would like to thank Rachel, Karen, Vicki and Jo who have been handling the growing number of orders from us quickly, so we can provide a better service to our customers. 
 
Tam Wakeling, Owner, August 2007

Lals International, Dubai

Just to let you know the order is now on display in my shop and how absolutely wonderful the angels are. I am truely amazed at how beautiful the range is and so are my customers. Thanks so much.
 
Bernadette King-Turner, owner, May 2007

Knuthenborg Park & Safari, Denmark

I have now had time to look over the shirts and our namedrop. They look fabulous. I hope this will increase our sales this year and I will let you know at the end of the season.
 
Pernille H Andersen, Buyer, May 2007

Blue Moon, Swadlincotte, United Kingdom

We can not fault the service we get from Something Different. Especially the follow up service is excellent. The sales office team is very helpful. Jo has been exceptional in her assistance.

Valerie Beadsmoore, owner - June 2007

Allerhand Markant. Kenzingen. Germany.

We are a longstanding Something Different customer. We are highly pleased with the products supplied as well as with service offered.
 
(2006)


Lebenswerte. Germany.

„I discovered the angels on an esoteric-show in Cologne, when I was looking for suitable products to sell in my new store.
I loved these angels from the very first moment I saw them because of their special beauty and serenity. They fit in very well with my shop-logo because they incorporate the same values.
The angels from AngelStar are very detailed. They are designed and produced with much care and belief. Everything to the point of packaging is very well thought of.
I am very pleased to be able to sell these gifts to my customers.

Ute Kehrle, shopowner (2006)


Woburn Safari Park. United Kingdom.

“Our new dedicated Mountain T-shirt shop has been a great success this summer and the service provided by the Something Different team has been exceptional”.

Katie Quick – Buyer for Woburn Safari Park (2006)


Aalborg Zoo. Denmark.

Aalborg Zoo placed their first order with Something Different in January 2006, their motive was simple, they wanted to increase their shop’s t-shirt sales without increasing their existing allocated retail space. We recommended the Mountain’s Boxed T-shirt service…………..so what was the result?

“The mountain t-shirts supplied in gift boxes raised our t-shirt sales income from €6,000 in 2005 to €40,000 in 2006 and we still have Christmas sales to look forward to”.

Birgitte Neergaard – Aalborg Zoo Retail Store Manager (2006)


 



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